Synergy/Global Knowledge Partners
Synergy/Global Knowledge partners with the world’s technology
leaders, including Cisco, Microsoft and Nortel to ensure we’re not
only delivering authorised training content and technical services,
but that we adhere to their quality commitments. We were the first
company in the UK to be appointed as a Microsoft Gold Certified
Partner for Learning Solutions, we were awarded Microsoft
Worldwide Partner of the Year for Technology Innovation in
Learning Solutions for 2005 and we were awarded Cisco
Learning Solution Partner of the year for 2005. On the professional
services side, we were awarded Cisco Channel Customer Satisfaction
Excellence for 5 quarters in a row for 2006/2007.
We continually evaluate emerging technologies
and our partnership status puts us in the strongest position to
provide training upgrades, consultany, implementation solutions and
technical support when vendors come out with new releases; we even
train our vendors’ trainers and channels. Our global footprint
means if your organisation is rolling out a new technology or
simply upgrading across the Middle East, Europe or further afield,
you’ll receive a consistent training programme and world-class
technical services through the application of our common
systems.
We collaborate with vendors to deliver partner
training and customer readiness on technologies – and our
partnerships ensure we are first to market with new courses and
certifications. This means that our customers can be among the
first to adopt and, more importantly, maximise new technologies for
competitive advantage.
Our partners – and our clients – expect us to
provide the very latest training in best practice skills and as
such we keep abreast of IT project and service management
methodology including ITIL®. This enables us to provide you
not just with IT product know-how and technical services, but the
process skills to ensure your IT environment delivers the highest
level of value to your organisation.
Understandably, despite our wide range of
technology partnerships, there may be some elements of your
training that we don’t have the expertise to cover: but that
doesn’t mean we leave you to fend for yourself. Our third-party
sourcing programme, Connect, enables us to provide you with a
single source solution for all your training needs, whether IT or
business focused.